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FAQS  AND ORDER TURNAROUND TIMES

  • How does your products sizing typically run?
    We use all Gildan Brand products for everything except for our Dri Fit Tank Tops. We have found that the Gildan Brand products run true to size and are a well made product that will wash and wear well for a long time. We do send suggested product care instructions with each purchase. 👉 Product Details: Hoodies, Crew neck short sleeve or Long Sleeves T's are all unisex. Product mock ups are intended to represent COLOR ONLY. If the product states "Long Sleeve" it is a unisex fit. If we offer "Ladies Long Sleeve" it may be abbreviated (Lad Long Sl). Women's Shirt Details (Default) (This is a Juniors Cut Tee - Sizing up one size is recommended) They are a more fitted designed T-shirt. 5.3 oz., pre-shrunk 100% cotton Double-needle stitched neckline, bottom hem and sleeves Women's fit Quarter-turned Taped neck & shoulders Seamless five-eighths inch collar Tearaway label Unisex/Men's Shirt Details (Default) 6 oz., pre-shrunk 100% cotton Double-needle stitched neckline, bottom hem and sleeves Quarter-turned Seven-eighths inch seamless collar Shoulder-to-shoulder taping Tearaway label Unisex Sweatshirts/Hoodies (Default) Fabric: 20 oz., 50% USA cotton, 50% polyester All Heather Sport colors are 60% cotton, 40% polyester Made with 50% sustainably and fairly grown USA cotton
  • What type of materials are your shirts made out of?
    Women's Shirt Details (Default) (This is a Juniors Cut Tee - Sizing up one size is recommended) 5.3 oz., pre-shrunk 100% cotton Double-needle stitched neckline, bottom hem and sleeves Women's fit Quarter-turned Taped neck & shoulders Seamless five-eighths inch collar Tearaway label Unisex/Men's Shirt Details (Default) 6 oz., pre-shrunk 100% cotton Double-needle stitched neckline, bottom hem and sleeves Quarter-turned Seven-eighths inch seamless collar Shoulder-to-shoulder taping Tearaway label Unisex Sweatshirts/Hoodies (Default) Fabric: 20 oz., 50% USA cotton, 50% polyester All Heather Sport colors are 60% cotton, 40% polyester Made with 50% sustainably and fairly grown USA cotton
  • Can I return, cancel an order, or exchange a product?
    All items are made-to-order specifically for you when your order is placed. Due to the nature of these items, unless they arrive damaged or defective, we CAN Not accept cancellations, returns, and or exchanges. We do not issue refunds unless the item is defective and we have made the decision not to remake and replace the product. If you have an issue with an order that you have received, please contact us by email at waymakerdesignsinc@gmail.com, by phone at (707) 353-3823 or on our websites chat box and we will do our best to address the issue and correct it ASAP. We take great pride in all of our products, our customer service, and our family owned and operated small business.
  • What's your order processing and shipping time?
    👉When Can I Expect My Order 👈 Current Processing Time: 10 business days or less. Please also allow standard shipping time. During holidays please expect delays as the amount of orders are slightly higher than usual, although we will do our best to get your order to you as soon as possible. 👉Shipping Time👈 First Class shipping will take 3 to 5 business days Priority shipping will take 1 to 3 business days. We are always available to answer questions via our website chat box, email at waymakerdesignsinc@gmail.com or by phone (707) 353-3823
  • What Happens if my order arrives and there is a problem?
    We ask that you email us at waymakerdesignsinc@gmail.com or contact us by phone (707) 353-3823. We do also have an active chat box here on the website that we do answer. You can also reach out to us on one of our social media platforms. When you reach out, please provide the full name the order was placed under along with the order number and a brief description of the issue. If a picture is possible if you can provide that, it is always appreciated. Thanks again for supporting our small business, we appreciate you!
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